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Doubles from the Mall

Posted: Sat Oct 05, 2019 5:43 pm
by Gaelle
Made a purchase at the Mall and received two doubles of cards I requested. This is the second time it happened. Can we fix this?

Log for reference:
Mall: 4 Kings 05, 4 Kings 05, Crystal Mercury Planet 15, Crystal Neptune Planet 18, Crystal Neptune Planet 18, FF7Remake2019TGS 25, FF7 Remake SOP 2019 10, FF7 Remake SOP 2019 16, Frozen 20, Jun Jun 16, Jupiter Dies 04, Never Alone 15, Switched 09

I only purchased one 4kings05 and one Crystal Neptune Planet 18 and it gave me them twice plus the charge(300).

Re: Doubles from the Mall

Posted: Fri Oct 11, 2019 12:26 pm
by Admin
Does it occur every time or only sometimes
I've seen on occasion it shows a card twice but only received once

Re: Doubles from the Mall

Posted: Sat Nov 14, 2020 8:57 pm
by Lex
Reviving this topic to say this is still happening, I purchased 1 regular and 2 specials and this is what it gave me. It's definitely happened before but usually only gave me one or two extras, not this many.

Mall: FF7 Remake 2015 E3 02, FF7 Remake 2015 E3 02, FF7 Remake 2015 E3 02, FF7 Remake PSX 2015 18, FF7 Remake PSX 2015 18, FF7 Remake PSX 2015 18, FF7 Remake PSX 2015 18, Hand Slipped 08

https://i.imgur.com/Po5Focz.png

Re: Doubles from the Mall

Posted: Sun Nov 15, 2020 3:34 pm
by desbrina
This should now be resolved. I've also added back credits for you